Luna Blanca by Kivoya

We enjoyed our stay and will definitely be coming back.

Pretty much I like everything we enjoy every day the only thing I don't like is the restaurant anything also is ok

Amazing place with great view / quiet / spacious place / everything was great/ unforgettable.

This place was AMAZING!! Very quiet and perfect for a family vacation! We will definitely be back!!

The room was awesome!! Hard to find need more signs going to property. 20 minutes outside of all the action Puerto Peñasco. If you are looking for secluded and quite this is the spot.

Everything was excellent! Not a single complaint or discomfort. Will be returning for sure. 10 stars

We had an amazing time at Luna Blanca. Everyone in my family had their own space and we felt extremely comfortable. I would just recommend d that the furniture be updated in the living area. And the table was missing a glass top. We are already planning our 2022 family getaway.

Was advertised as a 2 king bed and 2 queen 3 bedroom unit. So expecting a pull out sofa or a room with 2 beds. Actually is a 1 king 2 queen bed villa. So my teenage daughter had the couch. not that comfy, but she will survive.

Not the correct description

Description is not what is it, states it has 2 king and 2 queen beds, there was 4 couples in our group and ONLY THREE BEDS One couple had to sleep really uncomfortable on the couches 😞

Never stayed out of the condo before but loved it. Family loved the fact that there is a working kitchen, washer and dryer. Which really came in handy. Would definitely stay there again.

Went on a weekend trip with some friends, first time staying on this side of Puerto Penasco. Communication was great and very friendly. Check in was a breeze, the room was very nice and the view was beautiful. The drive to el malecon is not as bad as I thought it would be so that’s a plus. Overall I had a great stay and would definitely recommend to anyone looking for a quiet stay!

I don't write reviews but this villa 7 needs improvement. The main door was broken, the key that they gave me wasn't the right key. There is no grill on the 3rd floor like it shows. Your better off staying on the condos.

Only thing good about this unit property was the ample space for a party of 5 and the staff works very hard to keep the outside facilities beautiful..however the amenities were terrible broken down ,couldn't use the stove it had no knob , some of the sheets were dirty, you could wash, but the dryer was broken and made loud noises the whole 5 minutes it would spin before stopping altogether, the furniture is exactly as pictured, yet looks worse in person, old and stained, the pictures on the walls are horrible to look at daily, both hottubs are junk and don't work properly...it does not deserve to be called a penthouse..only the cost of the unit says penthouse. Normally I go by the reviews but I let the excitement cloud my judgement. This unit should be taken off the listing until they update the furniture and amenities!!! Makes Kivoya look bad compared to other units in same building.

They aren't prepare for weather emergencies We've come back home

The beach is absolutely breathtaking. Having the resort away from the hustle and bustle of the town lends to a completely relaxing experience.

No toilet paper. Asked at lobbyand was told they dont manage. Needed trash bags. Grill on balcony would have been nice

Unique in privacy. Very clean & staff friendly. Villa having its own private pool.

Very nice property, we had a full ocean view condo, and that was the best, is clean and equipped for your convenience, and pools were nice and clean and beach was amazing. I would appreciate a restaurant, or a shopping store , the closest shop is in the other resort in the area.

This property is beautiful! The beach is gorgeous and private to this property so there were not many people there. This place is perfect for relaxing and bringing the family. The pools and grounds were beautifully maintained and everyone was very helpful and friendly. They had security for the parking areas which made you feel even more secure. I will definitely be returning next year!

Great trip to Rocky Point

Luna Blanca overall was a great trip. We arrived on a Friday afternoon, and were able to check in a bit early. The only issue we had. Was that our Villa wasn’t cleaned. Which means it was probably overlooked. We have to wait around for 1.5 hours. Not too bad, but still. We all really enjoyed our stay. We were able to access the resort next door, as well as the Grand Mayan which is 3 minutes down the street. The reason we had a good time is because the property was beautiful and away from everything. We felt safe and comfortable. The villa was HUGE. Great value.

The resort is very quiet, the beach is practically for the guess, no other resort around, 25 minute drive to Puerto Peńasco City. The pools are kept clean. One jacuzzi was not working, no restaurant, grills around the pools and drinks are allow around the pools. Gated resort with security. Averall pleasant place to relax.

I loved everything. It's a gorgeous property over all. The view and the beach to yourself it's one of the best things. One advice I would give is to ask the office about anything you need or if if your not sure about something. Other than that, is one of the best places I have aver stayed in.

Nice location .. having access to Grand Mayan facilities was a huge plus

Overall excellent

Very good love it

relajante y cómodo

excelente trato, aunque no ocupas mucha ayuda es muy practico todo , muy buenas las instalaciones amplias sobre todo a nosotros nos quedo grande el lugar normalmente por este precio los hoteles estan un poco mas pequeños.

Beautiful place but can be better

Beautiful place love it only bad thing is they do not have a restaurant or bar if you want to eat or drink need to travel about 20-30 minutes to the malecon or nearby restaurants or take your supplys to cook your food

It was clean, quiet, private super relaxing. Safe for families.

Great Beach, Great for family!

We enjoyed our stay, my family loved the beach, the pools and the place we stayed in. The only things that caused me to not rate everything a 5 is that I wasn't sure if the extra bedding in the closets had been washed, I recommend that the extra blankets and sheets be put in some type of bags that show they are clean. Also, at the pools the water level was low on some of them, the water features were turned off most of the time, as well as some machines at the gym do not work. These items date the property and start to make it look older. These things weren't a big deal, but I would like property management to take note of what we notice as a guest. Our stay was very enjoyable, yes I would go back, yes I would recommend it.

if you want peace and quiet and want to relax it’s definitely out of the way, it’s the only two hotels next to each other and you have the whole ocean and beach property for yourself the grounds are very nice, pool area are amazing I would definitely return my only drawback was the suite I was given. it’s about 20 minutes from downtown make sure you bring your own food there are no restaurants nearby and a few overprice vendors that occasionally I let him to the beach area . Now as far as my room in the master suite my shade was broken so I had no privacy I had to set up some towels with some chairs I never once saw anybody from the facility who actually rented out the room or suite to us literally it was an envelope on the door with information like I said if it wasn’t for the security guards they are very helpful not once did I see someone from the facility no one was in your office to help me out or guide me. There was definitely no trash bags, broken coffee maker broken door handles but again could’ve just been the suite was promised a sofa bed we had six people sofa bed was unusable so you literally just had to sleep on the sofa. Made the best of it again the grounds are very beautiful maybe it was our luck just having a bad suite. Definitely improvement on the hosts to show you around and not to have security show you around

Al inicio nos entregaron un cuarto que ya estaba ocupado. El primer condo 403 no tenia television por cable, y en mi reserva decia tv con cable. Nos cambian a otro condo 803 y el sistema de refrigeración no servia en una de las recamaras. Nunca hicieron la limpieza en esos condos a pesar de que en mi reserva se cargo una cantidad considerable como impuestos por servicios, e incluía la limpieza. Estuvo pésimo, no lo recomendaría.

Perfect. Aside from the lack of hot water, but tbh, I think that’s just how it is in Mexico (I’ve stayed at several other places with the same issue). Small hot water heaters? Either way. Love staying here. A bit off the beaten path but I much prefer the seclusion to the bustling city hotels, or places like The Grand Mayan. 9/10 will definitely stay here again, AND SOON! :)

We were supposed to be in the hotel at 3pm, room was given to us at 4:30pm (not on time).

Ac at master was not cooling, doors at back sliders wouldn’t close, bathroom door knob at master was broken, garage is too small, had to leave garage open cause of medium truck wouldn’t fit and door wouldn’t close.. grill at roof was trashed, extra blakests and pillows were really dirty, no coffe, salt or any other small condiments in kitchen, etc....I’m just saying we paid good money for our villa, I expected a little more from that.

Quite and family friendly

We stay at the room 403. It was amazing. The check in was confusing and the check out as well, but the place is great.

Me encanto el lugar solo falta q haya gente en recepcion o atentiendo ala llegada

Great vacation stay!

Right in the beach with beautiful heated pools and hot tub! The view was incredible! We were able to cook in our own room. Unit was clean and the beds were comfortable.

Dad

Good relax and beautiful view but next time we want on very top suites, thank you

5 stars

My husband and I had such a great time, Luna Blanca really is a wonderful place to stay. It's quiet, it's secluded, it's private. They only allow 2-3 vendors on the private beach....you aren't hitting elbows while you lay out on the beach. The units are equipped with common house hold items. So each day (because I was lazy) we would drive into town for dinner. But you can definitely stock up the fridge and cook. No fast food/restaurant nearby, so plan accordingly. Will only stay at Luna Blanca from now on.

Off the beaten path.

The property is beautiful. The room was the best. No on site restaurant, bar or other amenities. 20 minutes from nearby town or hotel. Pretty secluded. Bring your own food or plan on driving to town for activities.

Muy trankilo.

Relajante poca gente todo bien no tube internet en la habitacion. Cierran muy temprano los lugares de albercas y asadores y fogatas alas 10pm.

Beautiful hotel for the once who like it peaceful.

The property is beautiful, the condo is amazing. Armando and staff were very helpful after a little difficulty upon our arrival. After booking, make sure you have directions to the hotel because they didn't do their best to put signs up for people who never been there. If you see the Mayan Hotel entry, it means you went too far. It's the entrance before that. The condo has everything but you have to take your own food or buy it nearby because there is no restaurants at the hotel. You'll have access to the Mayan Palace (5 minutes drive, make sure you take the short cut - ask others how to take the short cuts because otherwise it's 20 minutes) and the Mayan has 2 restaurants, an indoor pool, activities. You have to take shampoo, detergent, etc if you're staying for a longer period of time because they don't provide you things like that.

Nice place with great ocean view

We stayed in for the holiday. The place is very quiet and relaxing. Has a very nice pools it's clean. We had the 4 bedrooms penthouse, very specious each room has its own bathroom. The bad was the dishwasher was not attached properly so it kept tilting, the toaster didn't want to stay on, there were only 3 coffee cops. There is no daily cleaning service so the garbage bags stayed un picked. It's very isolated place and it's good to stay away from the crowd. Nice after all. Enjoy your staying. Thanks

My experience at Encanto, NOT Luna Blanca

Overall, my experience with the hotel and staff was exceptional and very good but I was surprised to find out when we got there we didn't stay in the Luna Blanca as we were led to believe based on what was advertised on the website. Instead we stayed at the Encanto, which was adjacent to Luna Blanca. Little things like not being provided the gate entry/exit code for my vehicle was a nuisance; we weren't told during check-in. Even though, I spoke with hotel representative and manager prior to driving from Phoenix, AZ to Puerto Penasco, to ensure I understood the directions how to get to the hotel, after entering Puerto Penasco, I still found it very difficult to locate it and get there. I had to stop and ask several people, who couldn't speak nor understand much English, how to get there. Direction signs were non-existent until we reached the outskirts of town going toward Mayan Palace.

the hotel was very clean, the staff was friendly, however, it would be nice if the hotel had shuttle service and a restaurant on the property.

Fascinado

Al principio no creía al ver las imágenes de la villa pero al llegar fue algo de ensueño

Large condo comfortable big pools on the beach very nice and privet